HK-OD-001-C-63-1-WB2
Shipping & Return
Shipping Information
Processing Time: Orders process within 2 business days.
Domestic Shipping: Standard delivery within 5 business days.
Tracking: A tracking number will be provided via email once your order has shipped.
Shipping Fee: Free shipping on all orders within the mainland US
Returns & Exchanges
Returns: You can cancel your order and return all products brought from our store within 30 days for any reason.
Refunds: Issued to the original payment method within 3-5 business days of receiving the returned item. Shipping fees are non-refundable.
Damaged Items: Contact us immediately if items are delivered damaged or defective.
Warranty: Warranty service is provided within one year from the date of purchase.
Contact Us
For questions, contact our support team at support@furnulem.com.
Free Shipping
30-Day Return
1-Year Warranty
FAQ
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
How do I return the item if I don't want it anymore?
We have a 30-day return policy, which means you have 30 days after placing your order to request a return.
*To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
What should I do if it is damaged?
We provide one-year warranty, any quality problem please contact support@furnulem.com.
Is the assembly difficult? What do I do if I lost the instructions.
Please reach out to us, our service team will reply within 12 hours. With all required parts you can install this easily.